Making Sense of Medicine: Bridging the Gap Between Doctor Guidelines and Patient Preferences
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Patients, families, and caregivers - help me understand how you react to uncertainty!

11/5/2014

6 Comments

 
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Uncertainty is a common experience in health care. For an upcoming book and ongoing research project, I want to be in contact with patients, families, and caregivers to learn their strategies for approaching, dealing with, and understanding such uncertainty.

For example, Ms. A. has back pain unaccompanied by underlying serious disease. She has no way of knowing whether it will go away in weeks, months, or not at all. She wants an MRI, which accepted evidence indicates will neither aid in treating her pain nor reassure her.

On the one hand, both she and the healthcare provider would like to do “something” as a sign of care; on the other hand, we want to harm neither Ms. A (with tests/procedures that won't work), nor society (afflicted by a health care system which costs too much, delivers poor care in comparison to other systems, and treats people unequally).

There are many scenarios in which treatment is pursued despite evidence showing it does not work more than placebo. For example, hormone treatment in the patient with local (not metastatic) prostate cancer; repeated CT scans for thyroid nodules without symptoms; treatment of ductal carcinoma in situ (DCIS), mammograms in a patient without significant family history more often than every two years.

How do you as a patient, family member, or caregiver seek the best care in such a situation, where things are uncertain and more tests/procedures might not work? What strategies do you use? What should healthcare providers do? Please be in touch with me to help guide this work. zberger1 at jhmi dot edu

See the presentation below for another depiction of the problem.

6 Comments
e-Patient Dave deBronkart
11/5/2014 12:15:09 pm

One of the first, most fundamental things I learned from my patient peers was that THERE IS NO CERTAINTY. As survival-oriented creatures we are constituted to WANT certainty, but the reality is that it's only an illusion.

Having said that, I know people are different; patient-centered care demands that we respond to what's important to EACH person - not to what (homogeneous) "patients" want.

Reply
Karyn Toso
11/5/2014 01:11:25 pm

I agree with Dave that as human beings we are wired to crave certainty, or at least the illusion of it where none exists. I feel that I am particularly ill-suited to entertaining a state of uncertainty, and so consider myself fortunate that in the medical realm at least I have pretty much been spared that. Even when my mother was dying we had certainty- ALS 22 years ago was pretty much treated as "sorry we can't help you; go home and wait to die."

Even when my husband had open heart surgery there was no sense of uncertainty; all medical evidence pointed to the superiority of doing valve repair rather than valve replacement, and we chose to do it in the institution that performed the greatest number of repairs and had the highest success rate. It was only when he developed complications and lung involvement and was rehospitalized that the element of uncertainty regarding necessary interventions crept in. My response was to research and research and research some more; I networked until I'd found connections to some of the top thoracic surgeons in the country and canvassed them for their views. I basically got a crash course in Lungs 101, and felt easier making a decision backed up by knowledge. In fact, I remember telling one of the doctors, "Please tell me everything that is going on, even if you think I won't understand. Knowledge is better than Valium for me."

So I don't know that I can really answer your question, insofar as I have not been in that kind of situation. I had back surgery 15 years ago because I had severe nerve damage- no choice. I suppose that my general preference preference is to act rather than not to act, so that unless you could show me that the risk of the test or intervention OUTWEIGHED the risk of no test or intervention (and not just equalled it) I would probably be the one who would go for that mammogram or MRI.

I guess my "strategy" would be research, research, research, and seeking out expert advice. The doctors I have appreciated most over the years have willingly provided me with resources (human, online, or library-based) and then taken the time to discuss things with me after I familiarized myself with the subject. The "worst" were the condescending, abrupt ones with no time or patience for my questions.

Like I said, I'm not sure if this is what you are looking for because I have NOT been in the situation you describe, but I would assume that my approach to the issue would be the same as I've just described.

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Bart Windrum link
11/5/2014 01:20:56 pm

I ask the same and more questions of a batch of people until what feels like consensus emerges. Then I weigh that against my what-feels-right meter. I can report doing this only as a proxy; I've not personally experienced deeply uncertain health issues.

Reply
Peter Elias link
11/5/2014 09:35:25 pm

I struggle every day with the awareness that my patients and I desire certainty so much that we create it in our minds where it does not exist. This works both ways.

I tell the patient with a sore throat that their strep test (whether rapid antigen test or culture) is negative so it is not strep but viral and they need antibiotics. The uncertainty I ignore is that the strep tests are fallible, and that there are other bacteria that cause sore throat besides the strep we have probably eliminated, and that antibiotics might, in fact, help them get better faster.

On the flip side. i have a long discussion with my 42 year old patient at her physical about the debate about mammograms in her setting and she opts not to have one. The next year when I see her for her annual visit and raise the issue of mammograms ("Remember, we talked about mammograms last year?") she says "Yes. You told me not to have one because they don't help."

When I teach family practice residents, I encourage them always to ask themselves what information they have discarded in order to be certain of the diagnosis or plan they have selected.

Reply
Peter Elias
11/5/2014 09:37:01 pm

Sorry, a typo. The strep test is negative "and they do NOT need antibiotics..."

Reply
Kate Wigley
11/6/2014 12:57:57 am

I am 37 and must live in an assisted living facility due, primarily, to a traumatic brain injury and post concussive syndrome (and the problems associated with such diagnoses). Everything about my life is uncertain. I dislike doctors like most people dislike attorneys. That being said, I have two I trust. They respect me, treat me as person, and most importantly, make it clear in word and deed that we are a team. My neurologist makes all outside referrals and I don't move forward with any treatments by physicians who are unfamiliar with me without sharing the trestment plan with my core team to make sure nothing reg flags to them. I am as informed as I can be, but I decided to deal with my uncertainty by acknowledging it and deciding to take my doc at his word, as he's yet to let me down or question him, when he says this is a marathon and he's running it with me. I tell him everything and because he sees me monthly, I know status changes don't go unnoticed. He's also quick to say if he doesn't know why. I totally respect that.

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    The author of Talking To Your Doctor and Making Sense of Medicine blogs about the books, shared decision making, doctor-patient communication, and the redeemable imperfections of healthcare.

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